One of the biggest players in the telecom industry, Virgin Media has notified the public of price rises of up to £54.00 a year or £4.50 a month for around five million TV and broadband customers.

Price changes which is dependent on customers' billing dates takes effect from September or October this year.

The esteemed outfit is however yet to release price-change list for affected bundles.

CUSTOMERS THAT WILL NOT BE AFFECTED

Customers who signed up to one of Virgin Media's 'Oomph' broadband, TV and Sim-only mobiles from 29 April, and those over 65 or with accessibility needs who are on special ‘Talk Protected’ plans.

WHAT ARE MY OPTIONS IF AFFECTED?

1. Negotiate/quibble on your current deal
2. Switch to a new provider

WHEN CAN I LEAVE PENALTY-FREE WHEN AFFECTED?

Due to Ofcom rules and regulations, upon receipt of price-rise letter, affected customers have 30 days to notify supplier in order to leave penalty-free.

 

Reference:
Yusuf H. (2019). Virgin Media announces new broadband and TV price rises: what are your options?
Source: https://www.which.co.uk/news/2019/07/virgin-media-announces-new-broadband-and-tv-price-rises/

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